#2255 - IT Manager

Company Name       Tiro's client
Industry       manufacturing
Description       Confidential
Job Title       IT Manager
Salary       Negotiate
Career Level       Manager
Job Description       • To ensure the implementation of Company policy in the IT and telecommunications field
• To ensure the operation and administration of computer systems, resources and applications.
• To guarantee the preservation of the security of Information Systems and the preservation of the security of the intangible assets of the Company
• To contribute to the protection of the Company’s material assets.
• To ensure responsive and efficient support for users, and to provide support on new functional needs asked by Departments.
• To guarantee the implementation of efficient purchases in the IT & telecommunications fields.
Company’s IT & telecommunication policy
• Ensure the development and implementation of the Company’s IT policy (standardization of equipment, operating systems and software, IT authorizations, …)
• Ensure the development and implementation of the Company’s Telecommunication policy (standardization of equipment, establish packages according to jobs, …)

Operation and administration
• Develop and continuously update the mapping of IT assets (inventory of servers, computers and assignments, photocopiers, various equipment and networks) and ensure its proper immobilization in the accounts.
• Develop and continuously update the mapping of applications and software and ensure their proper immobilization in the company’s accounts.
• Ensure efficient management of the computer park and its renewal.
• Ensure effective management of IT consumables.
• Plan and monitor computer processing tasks for applications
• Monitor systems and application logs and make corrections
• Develop and update documents and operating procedures.

Security of Information Systems & Security of the intangible assets of the company
• Develop and implement IT backs-up procedures
• Develop an IT charter that raises users awareness in terms of IT security (confidentiality of codes, regular backups, non-downloading of unauthorized software, secure USB keys, etc…) and set up an associated awareness plan.
• Ensure the implementation of protection systems against the risk of intrusions or the spread of malicious codes (viruses or other malicious devices) on the information systems.
• Define and ensure the implementation of an IT authorization management process respecting the delegations of powers and individual authorization in force.
• Develop and ensure the systematic implementation of a business continuity policy and procedures (including regular backups and Business Continuity Plan testing) of systems, applications and data.
• Develop and regularly test the Disaster Recovery Plan
• Guarantee the physical security of premises containing sensitive equipment (server room, access control, video surveillance, ventilation, fire safety, etc...)
• Ensure the management of the security of the power supply of IT infrastructures and equipment.
• Ensure regular checks on compliance with IS security rules and protection of intangible assets.
• Set up reporting on these themes.

Protection of the Company’s material assets
• Ensure the technical administration of access control systems to the site.
• Ensure the technical administration of the video surveillance devices of the site.

Support for users & new functional needs
• Support users in getting started with their IT and telecommunications equipment
• Ensure the implementation of systems allowing users to make known their assistance needs (hot line, intranet for intervention requests,…)
• Ensure a fast, efficient and tracked response to users support needs.
• Ensure the census and/or collector of the development needs of users in IT and telecommunications.

Purchases in the IT & telecommunications field
• Ensure the development, implementation and monitoring of service contracts in the IT field.
• Ensure the development, implementation and monitoring of contracts for the provision of the services in the field of telecommunications.
• Ensure the development, implementation and monitoring of purchasing contracts in the IT and telecommunications field (equipment, hardware, software, consumables)
• Ensure the annual evaluation of service providers and suppliers in the field of IT and telecommunications.

Function       IT
Working Location       HoChiMinh

• University Degree in Information Technology.
• At least 5 years of working experience in a systems administration and support environment.
• Excellent IT problems solving skills.
• Very good knowledge in the Security of IT Systems.
• Good knowledge of laws, regulations & policies, standard, procedures in the IT area.
• Good command of English in both oral and in writing.
• Proactiveness & autonomy, reliability & accuracy, great team spirit & good communication skills.


Ms. Hoang Nguyen

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