#1445 - Retail Manager

COMPANY
Company Name       TIRO'S CLIENT
Industry       Beauty and Fragrance industry
Description       Confidential
JOB INFORMATION
Job Title       Retail Manager
Salary       Competitive
Career Level       Manager
Job Description       A- MANAGE ALL RETAIL RELATED ACTIVITIES:
 Inform sale target and enforce the sales team to achieve individual as well as store’s target
 Report daily – weekly and monthly to update for BOD and brand principle
 Weekly meeting to update performance of all stores and staffs
 Conduct report monthly to submit to BM & brand principle
 Manage and provide monthly report the given expense to be in line with budget for sales team
B- STOCK MANAGEMENT:
 Ensure to analyze and provide accurate stock for stores:
 Be responsible for allocate stock and new arrival items to all stores
 Analyze slow moving products, phase out to push sales
 Order stock for stores on weekly basic to all stores
 Transfer internal goods: Geodis warehousestore
 Analysis sale data to understand contribution of product, franchise, launch
 Train staff on product quality control at stores in terms of quantity and quality.
 POS management:
a. Create and update product porfolio on POS on time and accurately to support for sales at counter smoothly
b. Manage inventory data on POS as accurate as on accounting system
c. Drive reports on sales, inventory, and CRM for further analysis
 New product launching:
a. Work closely with Region for product ordering to make sure it on counter on time
b. Work with Merchandising to warranty time-line of new visuals for all counters
c. Work with Trainer to agree on new product training content
d. To ensure new product’s stock at counter on time and focus on new product sales in month
 Product management:
a. Work with Zone & local team to understand the offer & built local relevant unique selling point of each franchise / launch
b. Understand consumers’ need & barrier of each key franchise. Understand key competitors’ offer to enhance Dior’s offers
c. Take responsibility for product launch / discontinue in collaboration with Retail, Logistic to keep the most productivity portfolio.
d. Analysis product performance & propose quantity for forecast, placing orders for new launches.
e. Manage new product notification with Zone & agency to launch product on-time as per planning
f. Co-operate with logistic team to have on-time shipment at ware house
g. Co-operate with warehouse team to have products ready to deliver to counter on time
h. Manage healthy stock level in counter and at warehouse
C- MANAGE SALE STAFFS
 Propose incentive programs to motivate sales an all sale staffs and generate sales
 Report and analyze the effectiveness of all incentives programs on weekly and monthly basic
 Collect, check and confirm working hours, commission & incentive payment to BM & HR Dept.
 Motive and ensure sales team’s performance
 Follow up with HRD to manage staff transferring and recruitment
 Regular conduct training and coaching to sale team and new staffs.
D- MANAGE CUSTOMER DATA
 Analysis customer data base to serve business objectives, update and provide Customer Data to brand team and BGM and liaise with marketing to Follow Zone guideline to build & implement CRM program to strengthen customer’s loyalty
 Checking KPI and report the efficient of collecting customer information of Sales team
E- MANAGE RETAIL KPIs
 Be able to conduct regional Retail Training program (Addict to Retail) or any updated Retail Management program given from regional
 Regularly coach and prepare report to ensure staffs are followed and % growth of retail KPI.
Function       Sales & Marketing
Working Location       HoChiMinh
PERSON REQUIREMENT

 Computer skills: Office & especially must be master in Excel
 Good communication skills and be able to present in seminar, coaching sale team
 Good English communication and must be experienced in Cosmetics & Perfumery area

CONTACT INFORMATION

Ms. Oanh Nguyen - Senior Recruitment Consultant
HP: 0902 822 968
Email: oanhnguyen@tiro.com.vn

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