#1862 - Sales Manager
|Company Name||A Tiro's Client|
|Industry||Automotive - Motor vehicle - Parts|
|Description||An authorized dealer of luxury cars|
|Job Title||Sales Manager|
|Job Description||1. Planning
Define sales and marketing targets for all car products with and for sales staff (volume and profitability).
Develop concepts to increase performance of sales team.
Plan resources, including HR for budget plan.
2. Sales and Marketing
Communicate and ensure correct implementation of guidelines for vehicle pricing policy.
Monitor market price developments of competitors in the vehicles business.
Carry out analyses of the competition/benchmarking.
Carry out analyses and evaluate trends and market developments.
Monitor the local automobile market new car sales.
Ensure development of the sales performance and market share.
3. Human Resources
Manage the optimal allocation of HR resources both in quantity and quality within the New cars sales team.
Employ and develop sales staff.
Manage sales team, demand and enable top performance.
Motivate and develop sales team, supply guidance.
Appraise sales staff and propose variable salary/bonus.
4. Business Management and Controlling
Monitor sales staff and optimize sales turnover including accessories and services, market share, deal quality, i.e. retail discounting and cost of operation
Monitor and optimize performance of sales staff
Support sales team in exploitation of market potential
5. Operative Management
Manage consistent utilization of all customer contacts by sales staff.
Ensure availability for sales staff and clarification of difficult customer cases (visibility in the showroom).
Manage effectiveness and efficiency of customer contact.
Manage active presentation of products and services by sales staff.
Manage the range of car additional services (leasing, financing, service contracts, etc.) is available.
Ensure optimal stock management.
Indicate need for availability of model mix conforming to the market and its potential turnover rate.
Indicate need for demonstration vehicles.
Inform sales staff of the status of the ordering process on a regular base.
Indicate need for vehicle presentation.
6. Quality Management
Inform the Principal regarding product quality issues or concerns affecting customer satisfaction.
Optimize the level of customer satisfaction in sales; identify issues and potential improvements.
Manage effective complaints management and, if necessary, lead customer discussions to special cases.
7. Information Management
Ensuring the sales literature, product brochures as well as process documentation and the required software is up to date, complete and available.
Ensuring information from the headquarter is followed up, archived and made available.
Monitoring reports in the media on the car brand and on competitors’ product.
Actively passing on relevant information to employees.
Guaranteeing specialist press material is available to sales staff.
8. Sales Trainer
Responsible for training new sales staff on car brand, product, service, softskill, ...
Ensuring the training program which Mangement had been trained, it must be retrained for all sales staffs.
Ensuring all sales staffs must qualify with car standard requirement.
Network with fellow managers for optimal work efficiency and effectiveness.
Close collaboration with Sales Manager Pre-Owned Cars on daily sales operation.
|Working Location||Khanh Hoa|
- Minimum two years retail sales experience, preferably in the automotive industry.
- Minimum score: 300 of TOEIC or 4.0 of IELTS certification.
Office Phone: 028 3939 0388
Cell Phone: 0383757794