I. MAIN RESPONSIBILITIES
• Collaborate with related partners to collect business requirement properly and sufficiently;
• Check function design to ensure it is designed accordingly to business requirement;
• Support user department in system usage;
• Participate with user department to conduct User Acceptance Test;
• Manage system access to ensure information security;
• Participate in managing & periodically evaluating vendor’s performance to ensure service
quality;
• Periodically monitor to ensure system’s health and performance;
• Troubleshoot occurred problem, minimize business impact and prevent system trouble from happening;
• Effectively and proactively consult and execute change request as business requirement to enhance the system;
• Support leader to manage lifecycle of systems and outsourcing services to ensure they are extended properly and timely.

II. JOB RELATIONSHIPS
1. Internal: Report to Supervisor/ Manager, work will other members in Section/ Department.
2. External: Related Departments, Vendors.


III. REQUIREMENTS
• Having Bachelor's degree in Computer Science, Information Technology, Information
System or related majors;
• Having good knowledge about business application system related to manufacturing operation;
• Having proficient communication, problem solving, MS Office skills and moderate English ability;
• Having about 2 years of experience in enterprise application system from development to maintenance;
• Programing development skill is an advantage (ex: automation technique, application/web coding, Microsoft® .Net technologies, Microsoft® SQL Database).

IV. WORKING CONDITION

1. Working time: 07:30 – 16:00/ From Monday to Friday.
2. Working place: Bien Hoa Office.

Nhi Nguyen
Email: vannhinguyen@tiro.com.vn
Cell Phone: 0939.86.36.54