#2423 - DIGITAL MANAGER (IT Digital Transformation Manager)

COMPANY
Company Name       Tiro's Client
Industry       Biotechnology/Pharmaceutical
Description       A global, innovation-driven biopharmaceutical business that focuses on the
discovery, development and commercialization of prescription medicines for some of the world's
most serious diseases. One of only a handful of pure-play biopharmaceutical
companies to span the entire value chain of a medicine from discovery, early- and late-stage
development to manufacturing and distribution, and the global commercialisation of primary
care, specialty care-led and specialty care medicines that transform lives. Our primary focus is
on three key areas of healthcare: Cardiovascular and Metabolic disease (CVMD); Oncology;
and Respiratory, Inflammation and Autoimmunity (RIA). We are also active in the Infection,
Neuroscience and Gastrointestinal (ING) disease areas
JOB INFORMATION
Job Title       DIGITAL MANAGER (IT Digital Transformation Manager)
Salary       Competitive
Career Level       Manager
Job Description       Role background
IT organisation is pushing the boundaries of technology to enable the
digitisation and transformation of the business. We are focussed on smoothing the patient and HCP journey through Digital Innovation and supporting the growth of the business through
impactful launches, field effectiveness and digital/multi-channel capabilities – all founded on
deep partnerships with our business colleagues.
The role, reporting into Vietnam’s Head of IT, will be responsible for a mix of foundational
technologies and innovative solutions for doctors, patients and other elements of our
ecosystem. A strong focus will be on value generation and return-on-investment over number of
digital initiatives launched. The successful candidate will in some cases have to deeply support
the up skilling of teams that are nascent in their digital maturity.
Typical Accountabilities
• Hold full accountability for Vietnam’s digital technologies; digital in this case refers to
technologies that are used to support engagement with our external stakeholders
(doctors, patients, governments etc.)
• Take the lead in upskilling the business on digital concepts, technologies and best
practices.
• Ensure the business take a long-term approach to digital initiatives, including
advertising, technology updates and future content-planning.
• Enable a greater visibility within the business on digital analytics and value generated.
• Provide strategic input to commercial and medical teams within Vietnam, with a focus on
digital uplift and innovation.
• Develop a short-term plan and long-term roadmap to deliver business success through
digital for the market.
• Coordinate with Vietnam’s Head of IT and the Asia digital lead to ensure alignment of
global and regional initiatives and strategy.
• Ensure business satisfaction of digital is high, based on regular engagement surveys
with the commercial / medical teams and leadership.
Education, Qualifications, Skills and Experience
Essential
• Proven experience in the development and launch of digital (marketing) initiatives
• Deep experience of understanding (external) customer journeys and designing new
customer experiences
• Entrepreneur, proactive mindset with excellent business awareness and understanding
• Excellent team-working skills (especially in a culturally diverse, demanding environment)
and a willingness to get alongside issues, provide clear direction and drive results
• Strong track record of delivering Digital solutions with clear outcome metrics
• Ability to develop and create compelling business cases to promote new technologies
and outcomes to the business
• Strong communication and influencing skills
Big plus:
• Sophisticated working SQL knowledge and experience working with relational
databases, query authoring (SQL) as well as working familiarity with a variety of
databases;
• Experience performing root cause analysis on internal and external data and processes
to answer specific business questions and find opportunities for improvement.Desirabl
Function       IT - Systems - Technology
Working Location       HoChiMinh
PERSON REQUIREMENT

Desirable
• Degree or relevant business qualification
• Experience in the Pharmaceutical or similar industry
• Experience of developing partnerships with the digital and startup ecosystems
• Experience managing teams, with excellent team-working skills (especially in a culturally
diverse environment) and a willingness to get alongside issues, provide clear direction and drive
results
• Ability to Identify and deliver POCs of innovative technology solutions
• Leader within Pharmaceutical thought leadership networks and organisations

Key stakeholders
• Head of IT, Vietnam
• Digital Lead, Asia
• Business / functional representatives within the Marketing Company (Commercial &
Medical)
• Any other local innovation or digital staff
• Internal technical teams such as the GTC team
• Digital vendors and innovators
• 3rd party suppliers at contract management level
• External network relationships

CONTACT INFORMATION

Nhi Nguyen
Email: vannhinguyen@tiro.com.vn
Cell Phone:0939.86.36.54

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