WHAT WE EXPECT FROM YOU
As a Visual Commercial Supervisor, you are responsible for the image and layout of your store, making sure the latest trends and best sellers are represented according to the company specifications, balancing between commerciality and image. Some of your main responsibilities will be:

Product/Commercial/Visual Management

Be responsible for creating and ensuring visually shop floor layout and new lines are merchandised according to/follow the Company guidelines/ operational policies and procedures..

Be responsible for implementing and communicating the company merchandising guidelines to the local store to improve sales and customer satisfaction.

Perform daily styling of mannequins, display and ensure proper merchandising of the assigned boutique.

Help train the standards and interpretation of visual execution.

Sales Management: Analyzing the sales reports to identify priorities to work during the following days (opportunities, potential and problem subfamilies).

Store Image: Create and adapt visual merchandising proposals according to these priorities. And create a unified and tailored solution for store.

Follow up: Gather feedback from Commercials and Store Manager on the week’s proposals and make improvements.

Shop-floor & Sales Management

Managing and motivating the sales team to increase sales and ensure business efficiency.

Be aware of the daily and monthly sales target to meet and exceed them.

Communicate with the management team on a daily basis with information regarding personnel and product

Ensure standards are maintained during the day and at closings.

Customer Service

Ensure a high level of customer service is offered in the store

Monitor and support customer service action plans

Solve and manage customer issues as they arise and refer to the senior management team when necessary.

Understand and reinforce the company return policy

Support customer service with product knowledge and awareness of the New arrivals, Replenishment of best sellers & Offering alternatives

Health & Safety

Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens

Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

Nhi Nguyen
Email: vannhinguyen@tiro.com.vn
Cell Phone:0939.86.36.54

Ms. Châu
Mobile: 078 731 3626
Email: chautruong@tiro.com.vn