#2151 - Senior Service Manager

COMPANY
Company Name       VIETNAM SUZUKI CORPORATION
Industry       Automotive - Motor vehicle - Parts
Description       A company in automotive industry
JOB INFORMATION
Job Title       Senior Service Manager
Salary       Up to 55 mil VND
Career Level       Manager
Job Description       1. Consult with dealer owner how to improve their service performance
2. Make achievement in DS that can be introduced to dealers as know-how
3. Resolve all issues (especially difficult issues) in the service department
- Set proper price and inventories by cooperation with parts department
- Resolve and improve maintenance repair and customer service issues
4. Manage all personnel, materials, activity, achievements, etc. regarding the service organization
5. Understand all work of service department and carry out efficiently in consideration of time and budget
6. Plan the required activities and draw up a budget
7. Create goals for each department and team, annual activities’ plans, and achieve them
8. Make and submits reports to Suzuki Japan and upper management
9. Check related documents in the service department on his/her own responsibility
10. Check and improve staff attitude, compliance with company policy, and work ability
11. Improve the work environment
12. In addition, perform the work instructed by the boss
Function       Customer service
Working Location       HoChiMinh
PERSON REQUIREMENT

- Age: 35 years old and over
- English: Business level
- 10 years experiences about automotive service field

CONTACT INFORMATION

Anh Nguyen
Email: anhnguyen@tiro.com.vn
Office Phone: 090.678.0369

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